Plan and make changes with ease
Create appointments in a few clicks and move them with drag and drop. Use the calendar on a PC, laptop, tablet or smartphone.
DIGITAL ORGANISATION FOR YOUR PRACTICE
Your practice.
A better
workflow.
Calendar and prescription requests form a strong foundation. Medical Scribe and the AI phone assistant add support where it fits. MyPraxis connects your practice organisation with the ways patients reach you.
Personal setup · Team training · Guided introduction
THE CALENDAR AS A SHARED FOUNDATION
MyPraxis / Example practiceIllustrative view
GOOD MORNING, PRACTICE TEAM
Your day. Clearly planned.
‹ Monday ›
DayWeek
Treatment ATreatment B09:0009:3010:0010:30
Preventive care09:00 - 09:30
Follow-up09:00 - 09:20
ConsultationBooked at the practice
Advice09:30 - 10:00
Follow-up10:00 - 10:20
Short-notice consultationReserved for the team
Advice10:30 - 11:00
ConsultationBooked by phone
AppointmentFollow-upProtected time
Shared availability for the practice, website, app and phone assistant
Planned for the practice.
Easy for patients to reach.
Easy for patients to reach.
Illustrative calendar view · no patient data
THREE PRODUCTS. ONE PRACTICE DAY.
What could work better
in your practice?
Start with practice organisation and add assistance features where they fit your workflows.
01
THE CORE PRODUCTCalendar & prescription requests
The foundation for appointments, the waiting room, booking channels and digital prescription requests.
Explore this product02
OPTIONAL AI FEATURESMedical Scribe
Conversation content becomes structured drafts for your clinical documentation.
Explore this product03
OPTIONAL AI FEATURESAI phone assistant
Capture requests, coordinate appointments and hand calls over to your team when needed.
Explore this product01 / CALENDAR & PRESCRIPTION REQUESTS
A capable calendar.
For the whole practice team.
Reception, consulting rooms and patient booking work from a shared foundation. Organise appointments and keep the day in view.
MyPraxis / Example practiceIllustrative view
GOOD MORNING, PRACTICE TEAM
Your day. Clearly planned.
‹ Monday ›
DayWeek
Treatment ATreatment B09:0009:3010:0010:30
Preventive care09:00 - 09:30
Follow-up09:00 - 09:20
ConsultationBooked at the practice
Advice09:30 - 10:00
Follow-up10:00 - 10:20
Short-notice consultationReserved for the team
Advice10:30 - 11:00
ConsultationBooked by phone
AppointmentFollow-upProtected time
Shared availability for the practice, website, app and phone assistant
Illustrative view: appointments and arrival status during the practice day
See arrivals and the waiting room
The day view shows upcoming appointments and patients who have already arrived. Reception records arrivals directly in the calendar.
Work to your practice’s rules
Set opening hours and appointment types for your team. Keep selected short-notice appointments under the practice’s control.
Support the appointment workflow
Confirmations and reminders through the available email and SMS channels support the workflow. Patients manage the reminder options available to them.
APPOINTMENT BOOKING THROUGH THE APP AND WEBSITE
Simple for patients.
Suited to your practice.
Patients can book, reschedule or cancel appointments through the app and website. You decide whether appointments can be booked directly within your settings or first arrive as a request for your practice.
- Individual appointment types and opening hours for your team
- Booking through your practice profile and existing website
- Shared availability for the practice interface, app and phone assistant
A selected appointment is temporarily reserved while details are entered. Only completion turns it into a booking. If the process is abandoned or the reservation expires, the time is released. If the connection fails, information already entered is retained in the ongoing booking flow. An expired reservation leads back to appointment selection.
Protected capacity for short-notice requests stays with your practice.
Appointment bookingPatient view
YOUR APPOINTMENT AT THE EXAMPLE PRACTICE
When works for you?
TreatmentGeneral consultation⌄
Mon16Tue17Wed18Thu19Fri20
09:0009:3010:0010:30
Change appointmentCancel appointment
Illustrative booking flow. No actual booking is made.
PRESCRIPTION REQUESTS IN THE CORE PRODUCT
Requested digitally.
Decided by your practice.
Patients send prescription requests through the app. The practice receives the medication, strength and pack size together for review.
The request arrives with the details.
Your team receives the information submitted in one place.
You review and decide.
The practice accepts or declines the request. A digital request is not a prescription.
The patient is informed.
The decision is followed by a notification. An approved prescription is collected as arranged with your practice.
Prescription requestsFor review
℞
All the details.
A clear decision.
- Medication
- Information from the patient’s request
- Strength
- Submitted for clinical review
- Pack size
- Information from the patient’s request
Ask a question / declineAccept after review
Inform the patient of the processing status
Synthetic example without medication or patient data
02 / MEDICAL SCRIBE
Keep the conversation at the centre.
Give documentation a clear structure.
Medical Scribe prepares a structured documentation draft from conversation content. You review, edit and approve it.
Medical ScribeDraft for review
CONSULTATION DOCUMENTATIONDraft
A clear structure.
For your documentation.
01
Reason for consultation & history
Summarise the topic discussed within the chosen structure.
02
Findings & next steps
Prepare relevant conversation content for clinical review.
03
Billing suggestions
Review and edit suggestions separately using professional judgement.
Review, add details and approve as a clinician
Illustrative documentation template structure
Your template instead of a standard note
Clinical documentation differs by specialty and working style. The structure, focus and templates can be adapted to your practice.
Include your own examples
Example documentation and the structure you want help configure the output to suit your documentation style.
Review and edit with clinical judgement
Drafts and billing suggestions remain proposals for clinician review. Responsibility for their content and approval stays with you.
USE THE RESULTS IN THE NEXT STEP
Make results accessible.
Agree the specific connection.
Documentation results, transcript information and billing suggestions can be made available to other tools. This allows the content produced to be used in the next step of your workflow.
We assess which connection to your practice management system is appropriate and possible. Adapting your templates and reviewing the results clinically are part of the introduction.
03 / AI PHONE ASSISTANT
A listening ear on the phone.
A calmer reception.
Recurring administrative requests do not need to interrupt the whole practice workflow every time. The phone assistant captures requests and helps with appointments and prescription enquiries.
Understand requests in conversation
The assistant clarifies the administrative request and follows the workflows configured for your practice.
Plan with the same availability
Telephone appointment coordination, online booking and the practice interface use the shared availability and reservation state.
Pass on prescription requests
A prescription request can be captured and passed to the practice for review. The clinical decision remains with the team.
Hand over to team members
When the team needs to take over, call handover is part of the workflow. A ringing phone and an answered call are treated as different states.
AI phone assistantIllustrative flow
A REQUEST FROM THE PRACTICE DAY
“I need an appointment.”
Patient
“Tuesday morning would suit me.”
Phone assistant
Capture the request and appointment type. Take the shared availability into account.
Coordinate a suitable appointmentHand over to the team when needed
Handover is part of the workflow.
Even if no one answers, the request needs a clear next step.
Illustrative administrative conversation flow
We agree the telephone connection, request types and handover routes with your practice. Medical advice and decisions remain with your practice team.
PERSONALLY SET UP. INTRODUCED TOGETHER.
Software alone does not change
the practice day.
We guide the introduction around your requirements: from setup and training to helping patients discover the new options.
SET UP YOUR PRACTICE
01
Opening hours & appointment typesAdapted to your day
02
Team & responsibilitiesSet up together
03
Patient informationApp, website, flyers & posters
Setup around your needs
Agree opening hours, treatments, protected capacity and responsibilities together. Setup includes a personal on-site introduction.
Train your team personally
Explore the calendar, booking channels and prescription requests through your actual tasks. Task-based guides support continued use.
Help patients discover the new options
A practice profile and booking links on your website, flyers and posters on site, and information in telephone announcements support the introduction.
Support day-to-day operation
Support during typical practice opening hours, free updates and marketing support are included in the core offer. We agree the specific arrangements with you.
THE TEAM BEHIND MYPRAXIS
Real practice tasks
shape a connected product.
MyPraxis connects product development, setup and direct support in everyday practice. Feedback from practice teams informs booking workflows, templates and clear guidance.
Your contact for getting started is the MyPraxis team at AppErfolg. Together, we discuss which components fit your practice and how your team can use them.
MyPraxis · AppErfolgHafnerstraße 4 · 93413 Chaminfo@mypraxis.de · 09971 / 7680132
AN OFFER YOU CAN UNDERSTAND
A foundation for your day.
AI where it fits.
Two clearly explained price components, with the features and services you need to make your decision.
THE FOUNDATION FOR YOUR PRACTICE
Calendar & prescription requests
Daily organisation and the digital channels your patients use.
89€
per healthcare providerper month · excluding VAT
- Practice calendar and waiting-room overview
- Online appointments through the app and website
- Digital prescription requests with review and notification
- Individual opening hours and appointment types
- Personal setup and team training
- Free updates and marketing support
The standard MyPraxis system, including the introduction services listed.
OPTIONAL WITH THE CORE SYSTEM
The AI features
Medical Scribe and the AI phone assistant as additional support.
49€
additionalper month · excluding VAT
- Medical Scribe for documentation drafts
- Adaptable templates and your own examples
- AI phone assistant for administrative requests
- Shared appointment availability and handover to the team
In addition to the MyPraxis core system. Medical Scribe and the AI phone assistant are configured around your needs.
Personal setupTraining for your teamFree updatesMarketing support
We discuss setup, use of the AI features and your specific requirements personally. Together, we establish which components fit your practice.
GOOD TO KNOW
Your questions.
Our answers.
The main points for getting started. We are happy to discuss further questions with you.
Ask a questionWhat is included in the standard MyPraxis system?+
The calendar, waiting-room overview, online appointment booking and digital prescription requests form the core product. Opening hours and appointment types are matched to your practice. The core offer includes personal setup, team training, free updates and marketing support.
Can patients book directly or first request an appointment?+
Both are part of the existing feature set. You decide which appointment types can be booked directly within your settings and when your practice first receives a request. Short-notice capacity can remain protected for allocation by your team.
How do patients access booking and prescription requests?+
Through the app, your practice profile and booking channels embedded on your existing website. Practice information, flyers, posters and telephone announcements support the introduction.
What happens after a prescription request?+
Your practice reviews the medication, strength and pack size, then accepts or declines the request. The patient is informed afterwards. The request is not a prescription.
Are Medical Scribe and the AI phone assistant separate product areas?+
Yes. Both are configured and explained as separate feature areas. The combined AI add-on costs €49 per month excluding VAT. The standard system costs €89 per healthcare provider per month excluding VAT.
Can I use Scribe results in other tools?+
Documentation results, transcript information and billing suggestions can be made available to other tools through the existing MCP interface. We assess separately whether and how your specific practice management system can be connected. Clinical review of the content remains with your practice.
How are my team and the telephone connection prepared?+
We agree your workflows, set up the features and train your team. For the AI phone assistant, we clarify request types, the connection and handover routes. Support is provided around typical practice opening hours.
LET’S GET TO KNOW YOUR PRACTICE
A good start
begins with a conversation.
Would you like to explore MyPraxis, discuss the AI features or get started with your practice? Tell us what shapes your day.
Are you a patient?
Appointments and prescription requests go through your practice’s booking channels. For medical questions, please contact your practice team directly.
Patient access and supportFIND THE RIGHT WAY
For patients and practice teams.
Use the app
Manage appointments and send prescription requests through the channels offered by your practice. Find access to your practice in the app.
Technical help
Our support team can help with technical questions about MyPraxis. Medical questions should go directly to your treating practice.
support@mypraxis.deStart with clear information
Task-based guides help with the calendar, booking and prescription requests. Further contact channels through WhatsApp, Facebook and Instagram are listed in the support area.